FAQ
What is an HIE?
A Health Information Exchange (HIE) allows healthcare providers, such as doctors, hospitals, and labs, to securely share a patient’s vital medical history electronically. This digital network ensures that no matter where a patient receives care, their providers have immediate access to accurate, up-to-date health data to make safer and faster clinical decisions.
What type of patient data is shared through your HIE?
The data our participants share varies, but the type of data available typically includes Demographics, Diagnosis, Problems, Allergies, Medications, Immunizations, Lab Results, Procedures, Discharge Summaries, Clinical Notes, and Visit Information including locations and dates.
Do you share data with other HIEs?
We have a national connection that allows us to connect to HIEs across the region and with federal agencies like the VA and DOD.
Who do I contact if I have questions about CommunityView or my LACIE account?
If you are a LACIE client who has questions or issues with CommunityView or your LACIE account, please contact our support team at support@lacie-hie.com. You can also call us at 913-232-9447 Monday-Friday 9am-5pm.
I’m interested in getting connected to LACIE. Who can I talk to about connecting?
If you are an organization that wants to learn more about connecting to LACIE, please complete the Contact Form and our team will be in touch soon!
I am individual who would like to Opt-Out of information sharing through LACIE. How can I Opt-Out?
If you are an individual who would like to Opt-Out of data sharing through LACIE, complete the following Form and our team will remove access to your data through LACIE. If you have additional questions about data sharing, please reach out to our support team at support@lacie-hie.com.
